Macy’s Return Policy is the policy in which you can send product return to store within the limited time with documentation.
Macy’s Return Policy
The department-wise Time frame and different rules depending upon the category are listed below:
If you recently purchased an Apple Smartphone and due to any reason you are not satisfied. Then you can return it within 14 days of purchase. Similarly, if you purchased an Apple product other than the Smartphone and not satisfied with it, then Macy’s Return Policy allows you to return it within 30 days of purchase. Apple logo
It must also be noted that Apple merchandise can only be returned in a Macy’s store that has Apple Products if purchased from the store. If purchased online, then you can either return it by mail or to an Applicable store.
Rugs purchase online can be returned within 30 days. It must be in its original packaging. In addition, Rugs purchased online cannot be returned to store.
Rugs purchased from a store can be returned within 7 days of purchase. For your return to be processed it is necessary to bring the original purchase receipt. In addition to the receipt, the Rug should be unused and undamaged.
The Backstage item you purchased for yourself or your kid doesn’t fit? You can return or exchange these items within 30 days of purchase.
These items can only be returned to a Macy’s backstage store.
Macy’s Beauty Box products are non-returnable. All the items of Beauty Box once sold would be a final sale.
Any Cosmetic and Fragrance item can be returned within 180 days of purchase. Macy’s also accepts the return if the Item has been slightly used.
All the products of brands including Burberry, Louis Vuitton, Gucci, Tous and Longchamp, and purchased from Macy’s can be returned within 14 days of purchase.
Customized orders of Alexandre London are non-returnable.
All Finish Line products can be exchanged within 45 days of purchase as per the Macy’s Return Policy.
Fur clothing can be returned within 30 days of purchase. The return for these Items is accepted if provided with original receipt and Tags.
Return of Fur clothing bought from the store is accepted only at selected stores. Similarly, if these items are purchased from the store then they can be returned by mail only.
Jewelry & Watches
Jewelry & Watches can be returned within 30 days of purchase. While returning these items you should bring the receipt with you. In addition to this, the item should be in a saleable condition.
Macy’s has a very small list of non-returnable products. All Beauty Box products from Macy’s are non-returnable. Furthermore, any item which is perishable or if it is mentioned “non-returnable” in the description, cannot be returned once purchased.
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Macy’s will look up your receipt in their database if you provide the payment method (debit card or credit card) or Packaging Slip or Return Label at the Customer Service desk.
If your receipt couldn’t be found, you can still return as per the Macy’s Return Policy. The shopping experience will now improve as you know how to return or exchange the products at Macy’s